Let's get you unstuck.

Check that you selected the display you are working on, started the recording, and are not paused. Use the floating toolbar to compare clicks received with accepted captures. Captura Desk controls are excluded. Try Capture now to check screenshot capture separately.

Test the connection in AI providers. Verify that your API account has access and billing, and choose a model supporting images and structured output. Try a smaller selection. Failed or canceled multi-batch runs do not save a partial draft; retrying can incur additional charges.

For Markdown exports, keep the sibling screenshot folder next to the Markdown file. For simpler sharing, export HTML - single file instead. If a source screenshot is unavailable, check the original recording in the app.

It exports the document currently selected in the document selector and flushes pending text edits first. Select the revision you want before exporting.

Include your Windows version, display count and scaling, app version or commit, and reproducible steps. For AI problems, include the provider and model name. Never post an API key or sensitive screenshots. Existing logs or screenshots should be reviewed before you share them.